Return and Exchange 退款及更換

Please note that as per our company's policy once orders are placed no cancellation or refund is allowed. If an order is with quality issue please contact us with 7 days from date of purchase for follow-up, once it is confirmed that the product is with quality issue we will arrange for an exchange and no refund can be arranged. By placing an order, it implies that customers agree to the terms above and Baby Time Hong Kong shall have the final decision in case of dispute. Thank you.

根據我們公司的政策,客人確認訂單後訂單不允許取消或退款。 如果貨品質量有問題,請在購買日起七天內與我們聯絡以便跟進,若確認貨品質量有問題我們將安排更換而不會安排退款。 客人確認訂單即代表同意上述條款,如果任何爭議,Baby Time Hong Kong 保留最終決定權,謝謝。